Most warranties do NOT require a defective part to be sent back. You will need to call us with your order number so we can determine if we will need the part back. Samsung and LG parts are required to be sent back in addition to the below information for any warranty support. All warranty requests have a 9.95 shipping charge for any warranty that is over 30 days old. All warranties require the following information: 

Appliance Type: 

Appliance Manufacturer: 

Appliance Model #: 

Appliance Serial #: 

If you have any question relating to a warranty for your product, please call our customer service team at 773-278-1300. Please note, all parts can have a maximum of 1 warranty exchange.