(773)-278-1300
RMA Form For Returns
RETURN MERCHANDISE AUTHORIZATION FORM
This form must be filled out and returned with all parts in its original packaging in order to be eligible for your
credit. A restocking fee of 25% may apply to all returns. Absolutely no returns on parts that have been installed
and/or used will be accepted. Special order parts may not be returned, NO exceptions.
ALL RETURNS MUST BE ACCOMPANIED BY THIS RMA FORM
Customer Name: _______________________________________________________________________
Company Name: _______________________________________________________________________
Address: _____________________________________________________________________________
City, State, Zip: ________________________________________________________________________
Phone: _______________________________________________________________________________
Email: ________________________________________________________________________________
How was this part ordered:
EBAY / WEBSITE / PHONE / AMAZON / WALMART
Date: _______________
Sales Associate: _______________
Order #: ________________________
Customer P.O. #: _________________
Reason for parts Returned:
Wrong Part Ordered
Part Installed, Did Not Fix My Issue
Shipping Error
Do Not Need Anymore
Warranty (see below)
More Info ________________________
___________________________________
___________________________________
___________________________________
All Warranty Parts need to have Serial and Model
Number of Appliance Machine. No Exceptions!
Serial # ___________________________
Model# ___________________________
Action you wish to be taken:
Issue Refund
More Info ________________________
___________________________________
___________________________________
___________________________________
___________________________________
___________________________________
Please specify if another order has been placed w/ order number so the
25% Restock Fee will be waived. Order # _______________
Ship all returns to:
M.A.P. / P.A.
attn: RETURNS
2023 W Fullerton Ave
Chicago, IL 60647
Phone: 773-278-1300
Please DO NOT return products without this form. This may cause a delay in processing and identification. All returns must be made within 30 days of
purchase. You must contact us if a return is over 30 days old if you wish to return an item for any reason. All items that are shipped to you in the original
manufacturer’s packaging must be returned in the same packaging or it may not be eligible for a refund. We will not be held responsible for items
damaged during returned shipping, so package appropriately. We highly recommend using a trackable shipping method when a part is returned back to
us. Electrical parts that show signs of being installed absolutely cannot be returned. We cannot resell installed electrical parts, so all returns of electrical
parts showing damage or signs of installation will be rejected without exception. If you have any questions please do not hesitate to contact us.
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